Service & contact

Service & contact

VivaNeo Sperm Bank 

Völklinger Straße 4
40219 Düsseldorf

Telephone accessibility and consultation times:
You can reach us for general enquiries, appointments to make donations, technical information on the quality of semen, general information for couples wanting to have a baby, questions on how to reserve sperm donations, etc.:

Monday, Tuesday and Thursday
from 08:00 a.m. – 6:00 p.m.

and Wednesday and Friday
from 8:00 a.m. – 2:00 p.m.

per telephone at +49 (0)211 / 90 17 27-0
and 24/7 at info@vivaneo-spermbank.com

Appointments:
Monday, Tuesday and Thursday
from 8:00 a.m. – 4:00 p.m. for donor appointments and
from 08:00 a.m. – 5:00 p.m. for consultations with patients

and Wednesday and Friday
from 8:00 a.m. – 12:00 p.m. for donor appointments and
from 08:00 a.m. – 1:00 p.m. for consultations with patients

Appointments have to be made prior to consultations. Please contact us to make an appointment during the consultation hours specified above.

The very first step of contacting our clinic is easy and convenient. You can make an appointment for a first consultation in the following ways. 

Fill in the form below. One of our employees will contact you in the near future.

N.B. All fields marked with a * are mandatory.

privacy policy*

Your data will be transferred securely (TLS).

The very first step of contacting our clinic is easy and convenient. You can make an appointment for a first consultation in the following ways. 

Fill in the form below. One of our employees will contact you in the near future. 

N.B. All fields marked with a * are mandatory.

How did your hear from us?
Datenschutz*

Your data will be transferred securely (TLS).

Selling sperm donations to an approved body/physician requires compliance with regulations, in particular with the guidelines of the National and State Medical Boards regarding the implementation of assisted reproduction and the new directive of the European Parliament and the Council of the European Union.

As a result, we have collaborated closely with our notary to draw up an agreement that sets out the most important points related to assisted reproduction.

When you place an order for the first time (sheet of criteria), we will send you this agreement (Cooperation Agreement: Donor/Receiver) by post. Please sign it and return it to us.

Returning this signed agreement to us is a prerequisite for performing fertility treatments on patients with sperm donations from the Düsseldorf Sperm Bank. It is the only way that we can ensure the comprehensive traceability of data.

As soon as the order is delivered to your institute, please confirm receipt with the cryo-shipment confirmation form.

We look forward to collaborating with you.

You can find our form for confirming receipt of your cryo-shipment:

cryo-shipment confirmation of receipt



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Address

VivaNeo Sperm Bank GmbH
Völklinger Straße 4 | 40219 Düsseldorf | Telephone: +49 (0)211 / 90 17 27-0 | Fax: +49 (0)211 / 90 17 27-17 | Email: info@vivaneo-spermbank.com 

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